Benefits of Self-Service Kiosk

Self-service kiosks are revolutionizing the user experience and providing great incentives for companies that implement this technology in their customer service ecosystems. A self-service digital kiosk is an interactive device that allows users to autonomously transact and obtain information without the need for the assistance of a service agent. They are located at strategic points…

Organizational Topologies

An interesting event on Organizational Topologies and how to apply them in our organizations given by Raul Herranz. The five steps: Vision Current mapping (as is) Identify gaps Ideal Mapping Elevate He showed us a matrix to map organizations according to two factors: – The scope of the skills, related to the Flow Efficiency. -…

Elon Musk 6 rules for productivity

Elon Musk sent an email to the staff at Tesla with his 6 rules for productivity. Unsurprisingly, it leaked. Here they are: 1) Avoid large meetings Large meetings waste valuable time and energy. – They discourage debate – People are more guarded than open – There’s not enough time for everyone to contribute Don’t schedule…

2019 Gartner Magic Quadrant for Data Integration Tools

2019 Gartner Magic Quadrant According to Gartner, “The data integration tool market continues to mature, with increased focus on big data integration, cloud data integration, streaming data integration and operationalizing data lakes. Data integration tool vendors must address new deployment models, data types and requirements to remain competitive.” In other words, the data integration tool…